Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
7.0/10
Very good
Rooms
6.4
Location
8.8
Service
7.8
Dining
5.0
Guest reviews
7.0/10
based on 5 reviews
0.0
0.0/10based on 0 reviews
Arthur
United States,
October
2024
6.4/10
The hotel has a central location that’s super accessible, with plenty of restaurants and a convenience store just a short stroll away. While the rooms are clean, they feel a bit clinical and could use some decoration to make them more inviting. The service was prompt and friendly, making my stay a bit more enjoyable. Dining was also a letdown; it feels like an afterthought with limited options and slow service.
Rooms
5.0
The rooms were clean but felt a bit cold and poorly decorated, almost like a hospital room.
Service
8.0
The staff was friendly and very helpful, especially the security personnel.
Location
9.0
The hotel’s location was excellent, with lots of nearby dining options and easy access to the beach.
Dining
5.0
The dining experience left much to be desired, with slow service and limited meal choices.
Facilities
6.0
The pool area has potential but feels like it could be better utilized for a more family-friendly experience.
John
United States,
September
2024
7.0/10
I had a mixed experience at this hotel. The location is superb, offering stunning views from the rooftop, and the infinity pool is definitely a highlight. While the rooms were cozy, I had issues with the noisy air conditioning. Service could use some improvement as the staff seemed distracted at times. Overall, it’s a decent stay, but not without its drawbacks.
Rooms
7.0
My room felt clean and was fairly comfortable, but the air conditioning was quite noisy, which made it a bit hard to relax.
Service
5.0
While some staff were friendly, the overall service felt lackluster as many seemed more interested in chatting loudly than attending to guests.
Location
9.0
The hotel is in a fantastic location with a rooftop that offers breathtaking views of Subic Bay and is convenient to nearby water sports areas.
Dining
6.0
The breakfast selection was okay, but I wish there were more choices. The manager was also seen removing the locks from exit doors, which felt a bit worrying.
Facilities
8.0
The infinity pool was definitely a highlight, and it was nice to have a rooftop area to relax, though the pool layout felt a bit wasted with dividers.
David
United States,
August
2024
7.6/10
I had a nice stay overall at this hotel with clean and comfortable rooms and a friendly staff. The location is just right, near the beach and water sports activities. However, the dining experience left something to be desired, especially at breakfast, and some facilities could use improvements. While I found it to be a good value for money, the noise from the air conditioning was a bit annoying.
Rooms
7.0
The rooms were a bit small for two people but had a good comfy bed and nice bath toiletries.
Service
9.0
The service was great, and I appreciated the honesty of the staff when my colleague left an item in her room.
Location
10.0
The location is perfect, right in front of Subic Bay, and it's a great spot for enjoying water sports.
Dining
5.0
The dining experience needs improvement, especially with breakfast being a bit chaotic due to flies around the food.
Facilities
7.0
The pool area was nice with a good view of Subic, but the adult and children pool being divided felt a bit wasted.
Edward
United States,
June
2024
7.6/10
I had a pleasant stay at this hotel. The rooms were spacious and clean, making it a comfortable choice. The staff was always friendly and helpful, adding a nice touch to my experience. However, I found the dining options to be quite limited and overpriced. Overall, it’s a nice place for a beach getaway but could improve in a few areas.
Rooms
8.0
The rooms were spacious and clean, making it easy to accommodate an extra bed.
Service
9.0
The staff was smiling all the time and very helpful, which really enhanced my stay.
Location
9.0
I loved the central location; there were plenty of restaurants and a convenience store just a short walk away.
Dining
5.0
The dining options were okay but felt a bit pricey for what was offered. It wasn’t specifically memorable.
Facilities
7.0
The infinity pool on the roof deck offered stunning views, but the overall amenities could use some updates.
Rodney
United States,
May
2024
6.4/10
I had a mixed experience at the hotel. While the staff was genuinely friendly and the location had its perks, the rooms left much to be desired in terms of comfort and decor. The dining options weren't the highlight of my stay either, but I did enjoy the pool area. Overall, it has potential but needs some upgrades to be truly appealing.
Rooms
5.0
The rooms felt a bit cold and clinical, almost like a hospital. They were clean, which is a plus, but they really lacked any decoration or charm.
Service
8.0
The staff was very helpful and friendly, especially the young team who managed the car park and ensured everything ran smoothly.
Location
7.0
The hotel has a great location with good views of Subic Bay from the roof deck, but finding it was a bit tricky at first.
Dining
5.0
Dining options were not the highlight, with food that could have been more exciting. The restaurant served the usual fare that didn’t impress me much.
Facilities
7.0
The pool area was decent and well-maintained, which I really enjoyed, but the facilities could use enhancement.
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